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Effective Date: July 1,2023

 

Welcome to Yeehe. As a dedicated game-related service provider, we prioritize the privacy and security of the data entrusted to us by our business clients. This Privacy Policy outlines our practices regarding the collection, use, and protection of data within our professional services.

 

1. Information Collection

In the course of providing customer service solutions, we collect information that may include:

    · Client Information: Contact details of representatives such as names, positions, email addresses, and phone numbers.

    · Service Data: Information related to customer service interactions, including queries, support tickets, and feedback, which may contain end-user data as necessary for resolving service issues.

    · Technical Data: Information necessary for the provision and security of our services, including but not limited to, logs, usage data, and technical attributes of the service infrastructure.

 

2. Use of Information

The information collected is used to:

    · Facilitate the provision of customer service solutions.

    · Communicate effectively with client regarding service management.

    · Improve and optimize our service offerings through analysis and quality control.

    · Ensure the security and integrity of our services.

    · Comply with legal and regulatory obligations.

 

3. Sharing and Disclosure of Information

We commit to not sharing or disclosing any information provided by clients with third parties except:

    · As necessary for the provision of our services, including subcontractors or service providers, under strict data processing agreements.

    · When required by law, such as in response to legal processes or government requests.

    · To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

 

4. Data Security and Protection

We implement robust security measures designed to protect the data under our custody against unauthorized access, alteration, disclosure, or destruction. These include physical, technical, and administrative measures aligned with industry best practices.

 

5. Client Rights

Client has the right to:

    · Request access to the personal information we hold about them.

    · Ask for correction or deletion of their information, subject to legal and contractual constraints.

    · Inquire about our processing practices and the security measures in place.

 

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to this page, with the updated "Effective Date" at the top. We encourage regular review of this policy.

 

7. Contact Information

For questions or concerns regarding this Privacy Policy or our data practices, please contact us at www.iyeehe.com